Commercial Solar Protection Plan
Protect your solar investment with remote monitoring, expert support, and on-site service when needed. Internet-connected monitoring ensures optimal performance.
Prefer to discuss your project first? Contact us or view our detailed quote form
Protect Your Solar Investment
Our protection plan provides remote monitoring and expert support to keep your commercial solar system performing at its best. We handle diagnostics, manufacturer warranty coordination, and on-site repairs only when necessary after remote troubleshooting.
Protection Plan Features
Our protection plan combines remote monitoring with expert support to identify and resolve issues efficiently without unnecessary site visits.
Side-by-Side System Monitoring
We monitor your system performance alongside you, identifying faults or performance issues before they become major problems.
Expert Phone Support
Direct access to our solar engineers for troubleshooting guidance and technical support when you need it most.
Remote System Troubleshooting
We diagnose and troubleshoot system issues remotely, working with manufacturers to resolve problems without unnecessary site visits.
Manufacturer Warranty Handling
We coordinate with manufacturers to diagnose issues, process warranty claims, and arrange part replacements covered under warranty.
On-Site Labor When Needed
Once a fault is diagnosed remotely, we dispatch a technician to repair or replace faulty components, with labor covered for warranty parts.
How Our Protection Plan Works
Our remote-first approach minimizes unnecessary site visits while ensuring your system receives expert attention when issues arise.
Internet Connection Setup
Ensure your solar system devices are connected to the internet for remote monitoring and diagnostics capabilities.
Side-by-Side Monitoring
We continuously monitor your system performance alongside you, tracking production data and identifying any faults or performance issues.
Remote Diagnosis & Troubleshooting
When issues are detected, our solar engineers diagnose the problem remotely and work with manufacturers to determine the solution.
Warranty Coordination
We handle all manufacturer warranty claims and coordinate part replacements for components still under warranty coverage.
On-Site Repair When Confirmed
Once a system fault is confirmed remotely, we dispatch a technician to perform the necessary repairs or component replacements on-site.
Maintenance Service Details
Our comprehensive maintenance programs include all services necessary to keep your commercial solar system operating at peak performance.
Monitoring Services
- Real-time Monitoring
- 24/7 system performance tracking
- Alert Response
- <24 hour response to alerts
- Performance Analysis
- Monthly trend analysis reports
- Weather Integration
- Performance vs. weather correlation
- Mobile Access
- Real-time mobile app access
- Historical Data
- 10+ years data retention
Physical Maintenance
- Visual Inspections
- Quarterly comprehensive inspections
- Panel Cleaning
- As needed based on soiling analysis
- Electrical Testing
- Annual electrical system testing
- Inverter Service
- Quarterly inverter maintenance
- Structural Checks
- Annual mounting system inspection
- Vegetation Management
- Ground-mount shading prevention
Warranty & Support
- Response Time
- Same-day response for emergencies
- Service Coverage
- All system components included
- Warranty Compliance
- Maintain all manufacturer warranties
- Parts Availability
- Stocked replacement parts
- Technician Certification
- Factory-trained service team
- Service Guarantee
- Performance restoration guarantee
Maintenance Service Plans
Our maintenance plans are designed to provide comprehensive coverage while delivering measurable ROI through optimized system performance.
Pricing Factors
- System size and complexity
- Geographic location and accessibility
- Service level requirements
- Monitoring technology needs
- Warranty compliance requirements
- Emergency response preferences
Service plan pricing varies based on system size, complexity, location, and service level requirements. Contact us for customized proposal.
Maintenance Success Stories
See how our comprehensive maintenance programs have helped businesses maximize their solar system performance and ROI.
Warehouse Solar Optimization
Logistics Distribution Center
Calgary, AB
Proactive maintenance program identified and resolved inverter issues, optimized panel positioning, and maintained 99.5% system uptime.
Retail Chain Performance Management
National Retail Chain
Toronto, ON
Comprehensive monitoring and maintenance across 12 store locations with centralized reporting and coordinated service delivery.
Manufacturing Plant Uptime
Food Processing Facility
Vancouver, BC
Emergency response program prevented extended outages, while preventive maintenance identified aging components before failure.
Protection Plan FAQs
No, our protection plan does not include routine annual physical maintenance visits. The plan focuses on remote monitoring, troubleshooting, and on-site service only when a system fault is confirmed remotely. We don't perform routine cleaning or inspections as part of this plan.
The plan includes: side-by-side system monitoring, expert phone support with solar engineers, remote system troubleshooting, coordination with manufacturers for warranty claims, and on-site labor to replace parts that are still under manufacturer warranty. An internet connection to your solar devices is required.
Our solar engineers monitor your system performance remotely and can diagnose most issues without a site visit. We work with equipment manufacturers to troubleshoot problems, determine if components are faulty, and coordinate warranty replacements when applicable.
We only dispatch a technician for in-person service after the system has been diagnosed remotely and a fault has been confirmed. This remote-first approach minimizes unnecessary site visits while ensuring you receive expert attention when physical repairs are actually needed.
The plan covers labor costs to replace or repair parts that are still under their manufacturer warranty. Parts themselves are covered by the manufacturer warranties (typically 25 years for panels, 10-25 years for inverters), and we coordinate the claims process for you.
Yes, an internet connection to your solar system devices is required for our protection plan. This enables remote monitoring, diagnostics, and troubleshooting capabilities that are essential to the service we provide.
Absolutely. We handle all communication with manufacturers to diagnose issues, process warranty claims, and coordinate part replacements. This saves you time and ensures warranty issues are resolved efficiently by professionals familiar with the process.
Yes, if you need physical maintenance services like panel cleaning, annual inspections, or preventive maintenance visits, these can be arranged separately from the protection plan. Contact us to discuss your specific maintenance needs.
Protect Your Solar Investment
Get expert remote monitoring and support for your commercial solar system. We handle diagnostics, warranty coordination, and on-site repairs when needed.